Privacy Policy

Information we collect:

– Personal Information: When expressing an interest in obtaining additional information about 1st Alarm’s services such as through our “Get a Quote” form, by calling, and when an appointment is made, we request personal contact information, such as your name, address, phone number, and email address.

How We Use Personal Information and Non-Personal Information:

We use personal and non-personal (non-identifiable) information to:
– operate this website, improve website content and provide our services. For example, if you fill out a “Get a Quote” form on this website, we will use the information you provided to contact you about your interest in our services.
– communicate with you, provide customer service and care.
– market our services to you or others. For example, we may use information you provide to contact you to further discuss your interest in our services or to send you information regarding 1st Alarm, such as information about promotions or events.
– protect this website and our computing systems from external cybersecurity threats.

Sharing and Disclosures of Information:

-Third Parties/Partners 1st Alarm do not share, sell, or rent any personal information with third parties for their own independent promotional purposes.
-Disclosures Required by Law or to Protect the Company
1 st Alarm reserves the right to use or disclose personal and other information, if required by law or if we reasonably believe disclosing such information is necessary to protect our legal rights, our property, our employees or our assets. We might also use and disclose information to comply with a judicial proceeding, court order, or other legal process.

Security:

We use appropriate administrative, technical, and physical security measures to protect customer data.

1st Alarm SMS/ Texting Policy:

-Optional Opt in for text messaging By opting in, you agree to receive text messages at the number provided from 1 st Alarm. Message frequency may vary. Message and data rates may apply. Text HELP for help and STOP to opt out.
-Non sharing for text messaging Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
-Opt-Out If you wish to be removed from receiving future communications, you can opt out by texting STOP.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider